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Need help? Tell us what's going on and we'll get back to you as soon as possible.

We typically respond within 1 business day.

Frequently Asked Questions

How do I cancel my subscription?

Manage or cancel your subscription through your device's app store settings. On iOS, go to Settings > Apple ID > Subscriptions. On Android, open Google Play > Payments & subscriptions.

Does VisitNote AI work offline?

Yes. Document visits, track time, and manage patient data without internet. Everything syncs automatically when you reconnect.

Is my data secure?

All data is encrypted with AES-256 on-device and in transit. AI processing runs entirely on our own infrastructure — no third-party AI services. See our Privacy Policy.

How does the free trial work?

New users get 7 days free with all features. No credit card required. After the trial, choose monthly ($14.99/mo) or annual ($149.99/yr).